Last updated: June 12, 2026
These SMS Terms and Conditions ("Terms") govern your participation in the text messaging program offered by REEM Public Adjustment LLC ("REEM," "we," "us," or "our"). By opting in to receive SMS messages from REEM Public Adjustment LLC, you agree to these Terms and our SMS Privacy Policy.
1. Program Description
REEM Public Adjustment LLC operates an SMS messaging program to communicate with current and prospective clients regarding public adjusting services. Messages may include, but are not limited to:
- Responses to your inquiries submitted through our website or by phone
- Insurance claim status updates and related documentation requests
- Appointment scheduling, confirmations, and reminders
- Service-related notifications and follow-up communications
Messages may contain links to our website, phone numbers, or other contact information to assist with your claim or inquiry.
2. How to Opt In
You can enroll in our SMS program by:
- Visiting https://reempa.com/contact, providing your mobile phone number, and checking the box that states: "I agree to receive SMS messages from REEM Public Adjustment LLC regarding my inquiry, claim updates, appointment reminders, and related services." The checkbox is not pre-selected; you must actively check the box to consent.
- Texting START to (484) 550-2573.
3. Message Frequency
Message frequency may vary. The number of messages you receive depends on your interactions with us, the status of your inquiry or claim, and scheduled appointments. You may receive multiple messages per week during active claim handling, or fewer messages when there are no updates.
4. Message and Data Rates
Message and data rates may apply. REEM Public Adjustment LLC does not charge you for SMS messages, but your mobile carrier may charge standard messaging and data fees. Please contact your wireless provider for details about your plan.
5. Opt-Out Instructions
You may cancel SMS communications at any time by replying STOP to any message you receive from us. After you text STOP, we will send a one-time confirmation that you have been unsubscribed. No further messages will be sent unless you opt in again.
6. Help Instructions
For help or more information about our SMS program, reply HELP to any message, or contact us at (484) 550-2573 or claimsadvisers@reempa.com.
7. Consent Is Not a Condition of Purchase
Consent to receive SMS messages is not a condition of purchase. You are not required to agree to receive text messages in order to obtain public adjusting services or any other services from REEM Public Adjustment LLC.
8. Supported Carriers and Eligibility
Our SMS program is intended for users with U.S. mobile phone numbers on participating wireless carriers. Carriers are not liable for delayed or undelivered messages. REEM Public Adjustment LLC is not responsible for technical issues or carrier limitations that may affect message delivery.
9. Privacy
Your use of this SMS program is also governed by our SMS Privacy Policy, which explains how we collect, use, and protect your information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
10. Changes to These Terms
We may modify these Terms at any time. Updated Terms will be posted at https://reempa.com/terms-and-conditions with a revised "Last updated" date. Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated Terms.
11. Contact Information
For questions about these Terms or our SMS program, contact:
- REEM Public Adjustment LLC
- 353 Baltimore Pike, 2ND Floor, Suite 2, Springfield, PA 19064
- Office: (484) 494-9110
- Mobile: (484) 550-2573
- Email: claimsadvisers@reempa.com
- Website: https://reempa.com